E-invoicing built into your ERP.
Issue and receive the electronic documents the DIAN requires in the same workflow, with no extra platforms and no retyping.
What you issue and what you receive, in the same system.
Electronic sales invoice
It is validated with the DIAN before it is saved and keeps the CUFE and QR code. From the invoice you check its status and resend the email to the customer.
Electronic credit note
A sales return puts the goods back in stock and issues the credit note to the DIAN.
Support document
For purchases from sellers who are not required to invoice, with its adjustment note.
Electronic payroll
One document per employee per month, with CUNE, and its adjustment notes.
Your suppliers’ invoices
They arrive on their own from an email inbox, or you upload the XML or ZIP, ready to be recorded.
RADIAN events
Acknowledgment of receipt, receipt of goods or services, express acceptance and claims on received invoices.
From sale to DIAN in a single step.
- 1
You record the sale
In the Sincow invoice, or by importing the customer’s order, quote or delivery note.
- 2
It is validated with the DIAN
The document is sent before it is saved. If the DIAN rejects it, nothing is saved.
- 3
It is saved
With its CUFE and QR code, and inventory is updated.
- 4
Everything is up to date
Your customer receives the invoice by email and the sale is in receivables and accounting.
We guide you through DIAN enablement.
Whether it is your first time issuing e-invoices or you are switching providers, we go through the process with you step by step.
- Registration as an electronic invoicer
- Test set
- Numbering resolution, by point of sale, support document and payroll
- Digital signature certificate
- Go-live
Questions about e-invoicing
Do I need another provider for e-invoicing?
No. Documents are created in Sincow and submitted to the DIAN from our own platform.
What happens if the DIAN rejects an invoice?
It is not saved, inventory is not updated and the number is not used, and what you typed is kept so you can fix it.
Does voiding the invoice in Sincow void it with the DIAN?
No. With the DIAN it is corrected with a credit note, from the sales return.
Does it receive my suppliers’ e-invoices?
Yes. They reach an inbox from the configured email account or by uploading the XML or ZIP; they are validated and duplicates are blocked.
Does it handle RADIAN events?
Yes, on received invoices: acknowledgment, receipt of goods or services, express acceptance and claims, always decided by the user.
Does it warn me when the numbering resolution expires?
Yes. Dashboards warn you when a resolution expires within the next 20 days.
Do you help me get enabled with the DIAN?
Yes. We guide you through registering as an invoicer, the test set, the numbering resolution, the signature certificate and go-live.
Related:Inventory and invoicingAccounts payableElectronic payroll
Talk to an advisor.
Tell us how you invoice today and we will explain how it would work in Sincow.